Delivery Times and Costs
Products bought on www.sleepbymsc.com are delivered free of charge in Italy. Delivery, which generally takes an average of 8 working days in Italy, is to the floor and door of your home, and does not therefore include positioning the product in your home.
When your order has been despatched, you will receive an email with the tracking code for monitoring its status. You will also be contacted by our carrier by phone to arrange a delivery date and time.
We can deliver in Italy (excepting Vatican City, San Marino, Livigno, Campione d'Italia and free zones). We cannot guarantee delivery to remote areas and towns, such as mountain areas, minor islands or extreme outlying areas.
We cannot, moreover, guarantee delivery if your home does not have a lift/elevator or stairs and doors that are large enough for the products purchased to pass and be lifted through them.
In addition, please make sure that there are no other impediments or problems that could make delivery difficult or impossible (e.g. motor vehicle-free zones, pedestrian precincts, narrow roads or spiral staircases, etc.).
That is why we ask to specify in advance any situations that could limit or block delivery of your products.